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Guestara is loved by teams across the globe!
Hotel Guest App for Everything Your Guests Need
Most guest questions are predictable. Most requests are repetitive. Most friction is avoidable. The Guest App handles all of it automatically, so your team spends less time answering calls and more time delivering the experiences guests actually remember.
Collect exactly what you need. Let AI do the heavy lifting.
Build custom registration forms that match your property's requirements — guest details, ID documents, signatures, preferences, or anything else your database needs. Guests fill and submit everything from their phone before arrival. AI handles the rest.
Product suite
Powerful alone, even better together.
Each product in the platform is connected to the same underlying database. Although our products are powerful on their own, the real magic happens when you use them together.
Solutions for every business
Growing a hospitality business isn’t easy, but we’ve got your back. Explore how Guestara’s integrated software and solutions can help you manage guest operations with ease.
Hotels
Guestara’s guest management platform helps hoteliers offer a personalized experience for guests throughout their entire journey - from booking to check-out.
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Frequently Asked Questions
What is a hotel guest app?
A hotel guest app is a web-based digital platform that gives guests access to everything they need during their stay — all from their phone. It typically includes mobile check-in, concierge services, upsells, local recommendations, guidebooks, and feedback collection. Unlike a traditional hotel app that requires downloading from an app store, a modern hotel guest app works through a simple link sent via WhatsApp, SMS, or email. Guests tap the link and get instant access without creating an account or remembering a password.
No. A hotel guest app built on web technology requires no app store download, no account creation, and no login. Guests receive a single link via WhatsApp, SMS, or email. They tap it and get full access to everything — check-in, concierge, upsells, and local recommendations — directly from their phone browser. This works on any device, any operating system, and any browser without any additional steps.
A hotel guest app acts as a virtual concierge by allowing guests to make requests and book services directly from their phone at any time of day or night. Guests can request restaurant reservations, arrange transport, book activities, or ask for in-stay services without calling the front desk or waiting for staff. Every request is handled instantly through the app and routed to the relevant team automatically, ensuring no request is missed regardless of what time it comes in.
Can hotels use a guest app to increase revenue from upsells?
Yes. A hotel guest app gives properties a direct channel to offer early check-in, late checkout, room upgrades, and add-on services to guests before and during their stay. Guests browse and book these extras on their own through the app without any prompting from staff. Because the offers are visible and easy to purchase at any point during the stay, hotels consistently see higher uptake compared to front desk upselling. Hotels can set their own pricing and build their own upsell menu directly inside the app.
Beyond Check-in
Exploring Insights, Ideas, and Innovation: Navigating the Blogosphere with Our Latest Perspectives and Expert Commentary
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Your hospitality tech stack’s best friend
We work closely with the industry leaders to offer seamless solutions
Guestara is already easy to use. But we’re still here for you
We’re here to help your whole team stay ahead of the curve as you grow.
Onboarding Services
Get up and running quickly with a personalized onboarding plan
24/7 Support
Connect with real people who really get it, 24/7
Guides and Templates
Checkout our vast library of fee resources, templates and more
See Guestara in action now.
There's only so much we can say — so let us show you! Schedule a demo today and reach your business goals.
