One hotel guest app for everything your guest needs

Check-in, concierge, upsells, reviews, and local recommendations, all in one branded app your guests access instantly. No front desk calls. No back and forth. Just a smooth stay from arrival to checkout.

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Guestara is loved by teams across the globe!

Our All Feature

Hotel Guest App for Everything Your Guests Need

Most guest questions are predictable. Most requests are repetitive. Most friction is avoidable. The Guest App handles all of it automatically, so your team spends less time answering calls and more time delivering the experiences guests actually remember.

24/7 Concierge on Autopilot

Always available. Never off duty.

Guests request transport, restaurant bookings, activities, and in-stay services directly from the app — any time of day. Every request is handled instantly. No waiting for staff. No missed requests. Your guests feel taken care of around the clock.

Run Broadcast, CSV & Scheduled WhatsApp Campaigns

Custom Upsells

Offer more. Earn more. Without asking twice.

Early check-in, late checkout, room upgrades, and add-on services — all available for guests to browse and book on their own. Set your own prices, build your own menu, and let the app do the selling. More revenue per stay, zero extra effort.

Live Agent Chat with Unified WhatsApp Inbox

AI-assisted Mobile Registration & document collection

Collect exactly what you need. Let AI do the heavy lifting.

Build custom registration forms that match your property's requirements — guest details, ID documents, signatures, preferences, or anything else your database needs. Guests fill and submit everything from their phone before arrival. AI handles the rest.

Manage Guest Contacts with Custom Tags & Attributes

Feedback & Review Collection

Fix problems in-stay. Collect 5-star reviews post-stay.

Guests share feedback directly through the app while they are still with you — giving your team time to act before checkout. After they leave, happy guests are guided to your Google or OTA profile. Low ratings stay private. Your reputation grows stay after stay.

Run Guest Retargeting Campaigns with 1 Click

Guidebooks & Recommendations

Every answer they need. Every place worth visiting.
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House rules, WiFi details, check-in instructions, and property info — all in one place. Add a curated map of nearby cafes, restaurants, and attractions so guests can explore with confidence. Fewer questions. Better stays. Happier guests.

Track Real-Time WhatsApp Marketing Analytics

Your own Branded Guest App

Looks like yours. Feels like yours. Runs on ours.
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‍Add your logo, colors, and brand identity to every screen. Guests interact with your brand at every step, not ours. App that reflects the quality and character of your property, from the first tap to the last message.

No Download. No Sign-Up. No Login.

One link. Full access. Any device.

Send a link via WhatsApp, SMS, or email. Guests tap and get instant access to everything no app store visit, no account creation, no passwords. Works on any phone, any browser, anywhere. The easiest guest experience you will ever offer.

Product suite

Powerful alone, even better together.

Each product in the platform is connected to the same underlying database. Although our products are powerful on their own, the real magic happens when you use them together.

Reach your guest at scale with easy-to-use guest messaging

Easily communicate with guests on their preferred method. Save your team valuable time by leveraging automated responses powered by AI.

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Offer personalised upsell with ease & drive more revenue

Intelligently offers add-ons & amenities to guests from the time of booking through checkout. Automate your upselling with Guestara AI & increase upsells by up to 200%.

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Enhance the efficiency of your front desk staff

Let your guests enjoy their vacation right away with contactless check-in & mobile checkout, while leaving your staff the efficient time to focus on providing an outstanding hospitality experience.

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Solutions for every business

Growing a hospitality business isn’t easy, but we’ve got your back. Explore how Guestara’s integrated software and solutions can help you manage guest operations with ease.

Hotels

Guestara’s guest management platform helps hoteliers offer a personalized experience for guests throughout their entire journey - from booking to check-out.

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Vacation Rentals

Guestara helps vacation rentals provide a better guest experience while creating new revenue streams & optimizing current ones with easy-to-use platform.

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Resorts

Guestara easy-to-use platform helps resort owners to provide a better guest experience, improve reputation & introduce innovative technology to stay above the competition.

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Frequently Asked Questions

How does hotel WhatsApp marketing integrate with my PMS??

Guestara connects with Cloudbeds, Beds24 Hotelogix, eZee, Apaleo, and more. Guest data syncs automatically for personalized messaging without manual entry.