Boost Positve Reviews & Streamline Checkout

Guestara Smart Checkout drive 5-star hotel reviews by guiding guests to leave onlinereviews on your preferred channel. Improve housekeeping efficiency by quick room turnovers.

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Hotel WhatsApp Marketing

Engage guests throughout their entire journey with Guestara's AI-powered WhatsApp marketing platform built for hospitality. Automate personalized communication at scale from booking confirmations to post-stay reviews while driving revenue and five star experiences.

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Guestara is loved by teams across the globe!

Don't rely on front desk staff. Take control in your hands.

As a hotel manager or owner, you likely train your staff to spot upselling opportunities while juggling multiple tasks. With Guetstara's hotel upselling software, you can automate this process. Our platform tracks which upsell offers are most popular with your guests, the services they are most likely to choose, and your hotel's best-selling F&B products.
Know how Guestara automates and optimizes your hotel upselling
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Loved by hoteliers across the globe

Our All Feature

Transform Guest Communication with Hotel WhatsApp Marketing

Emails go unread. Phone calls get missed. WhatsApp delivers 80-98%+ open rates and instant engagement on the platform guests already trust. Guestara brings hotel WhatsApp marketing to life with AI personalization, hospitality-specific automation, and seamless PMS integration.

Run Broadcast, CSV & Scheduled WhatsApp Campaigns

Upload CSV files to message thousands of guests at once. Schedule automated campaigns for festivals, weekends, or seasonal promotions. Trigger personalized messages with dynamic guest data. Set up once and your hotel WhatsApp marketing runs on autopilot reaching guests when they're most likely to book.

Live Agent Chat with Unified WhatsApp Inbox

Guestara's AI chatbot handles guest queries, complaints, and upsells automatically without human intervention. When complex requests need attention, seamlessly transfer to your team's shared WhatsApp inbox. See complete guest history. Assign chats to front desk, housekeeping, or F&B. Multi-agent support without switching platforms. AI automation meets human touch.

Manage Guest Contacts with Custom Tags & Attributes

Tag guests by booking type, VIP status, or preferences. Segment by behavior patterns for targeted hotel WhatsApp marketing campaigns. Find "anniversary couples" or "business travelers" in seconds. No spreadsheets. No chaos. Your WhatsApp Business contact database works exactly how your hospitality business needs it.

Run Guest Retargeting Campaigns with 1 Click

Guest opened your offer but didn't respond? One click launches retargeting campaigns with perfectly timed follow-ups. Send special offers and limited-time deals. Turn abandoned bookings into customized upsells without manual guest communication effort. Effortless re-engagement.

Track Real-Time WhatsApp Marketing Analytics

Monitor message delivery, open rates, and booking conversions as they happen. See which hotel marketing campaigns drive revenue and which fall flat. Identify high-engaging guest segments. Make data-backed decisions about campaign timing and messaging strategy. Optimize your WhatsApp marketing platform based on real results.

Product suite

Powerful alone, even better together.

Each product in the platform is connected to the same underlying database. Although our products are powerful on their own, the real magic happens when you use them together.

Reach your guest at scale with easy-to-use guest messaging

Easily communicate with guests on their preferred method. Save your team valuable time by leveraging automated responses powered by AI.

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Offer personalised upsell with ease & drive more revenue

Intelligently offers add-ons & amenities to guests from the time of booking through checkout. Automate your upselling with Guestara AI & increase upsells by up to 200%.

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Enhance the efficiency of your front desk staff

Let your guests enjoy their vacation right away with contactless check-in & mobile checkout, while leaving your staff the efficient time to focus on providing an outstanding hospitality experience.

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Solutions for every business

Growing a hospitality business isn’t easy, but we’ve got your back. Explore how Guestara’s integrated software and solutions can help you manage guest operations with ease.

Hotels

Guestara’s guest management platform helps hoteliers offer a personalized experience for guests throughout their entire journey - from booking to check-out.

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Vacation Rentals

Guestara helps vacation rentals provide a better guest experience while creating new revenue streams & optimizing current ones with easy-to-use platform.

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Resorts

Guestara easy-to-use platform helps resort owners to provide a better guest experience, improve reputation & introduce innovative technology to stay above the competition.

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Frequently Asked Questions

How does hotel WhatsApp marketing integrate with my PMS??

Guestara connects with Cloudbeds, Beds24 Hotelogix, eZee, Apaleo, and more. Guest data syncs automatically for personalized messaging without manual entry.