Your complete solution for digitizing & monetizing guest experience

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Branded Guest App

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AI-powered unified inbox

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Custom Upsells

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Guest Journey

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Contactless Check-In

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Contactless Check-Out

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Guestara AI

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Digital Guidebooks

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Guest Sentiment

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Payments

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Online Review Boost

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Staff App

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Analytics & Rerpoting

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Guest Data Collection

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Hospitality CRM

Starting from
$ 99
per month
PoWER
$2.75
room

A complete guest management solution, with a unified inbox, personalized guest messaging and more

Get started

Guest Journeys, 1 channel

Basic Digital Check-In

Unified Inbox, 1 channel

Standard Upsell

Google Review Collection

Minimum Package: $99/month

premium
popular
$5
room
The complete solution to manage your guests & generate more revenue by with smart upsells at the right time
Get started

Guest Journeys, 2 channels

Advance Digital Check-In

Unified Inbox, 3 channels

Personalised Upsell

Google & TA Reviews collection

Minimum Package: $189/month

Enterprise
Contact us

Enterprise plan includes advanced customizations & expert services, allowing you to assemble perfect package

Get started

Everything in Premium

1 bespoke, PMS integration

1 bespoke, 3rd party integration

Direct support via Slack and WhatsApp

Dedicated account manager

Minimum Package: $349/month

Starter
$9.5
room

A complete guest management solution, with a unified inbox, personalized guest messaging & more

Get started

Guest Journeys, 2 channels

Basic Digital Check-In

Unified Inbox, 1 channel

Standard Upsell

Google Review Collection

Minimum Package: $99 / month

premium
popular
$14.5
room
The complete solution to manage your guests & generate more revenue by with smart upsells at the right time
Get started

Guest Journeys, 3 channels

5+ usersAdvance Digital Check-In

Unified Inbox, 3 channels

Personalised Upsell

Google & TA Reviews collection

Minimum Package: $189 / month

Enterprise
Contact us

Enterprise plan includes advanced customizations & expert services, allowing you to assemble perfect package

Get started

Everything in Premium

1 bespoke, PMS integration

1 bespoke, 3rd party integration

Direct support via Slack and WhatsApp

5+ uDedicated account managersers

Minimum Package: $349 / month

One simple price, all you need

Features supporting your growth

Branded Guest App

AI-powered unified inbox

Custom Upsells

Guest Journey

Contactless Check-In

Contactless Check-Out

Guestara AI

Digital Guidebooks

Guest Sentiment

Payments

Online Review Boost

Staff App

Analytics & Rerpoting

Guest Data Collection

Hospitality CRM

Starting from
$ 99
per month

Compare Pans & Features

Compare
Plans

Premium (20% off)

Get Started

Enterprise

Get Started
GUEST JOURNEYS

Channels (Whatsapp, Email, Viber, Line, etc)

1 channel

2 channels

4 channels

Supported Channels

WhatsApp, Email, SMS, Line

WhatsApp, Email, SMS, Line, OTA*

WhatsApp, Email, SMS, Line, OTA*

Guest Stages

Pre, In & Post Stay

Pre, In & Post Stay

Pre, In & Post Stay

Journey Triggers

5

10

Unlimited

Guest Segmentation

Basic

Advance

Advance

Sending Conditions

Basic

Advance

Advance

DIGITAL CHECK-IN

Registration Type

Digital Manual Form Fill

AI ID Extraction & Auto Verification

AI & Manual with Auto verification

Modes

QR Code Registration

QR Codes  & Tablet Registration

QR Codes, Tablet & Kiosk Registration

OTP Verification

PMS Sync

Flow Builder

Payment Collection

Pre Arrival Upsell

Rental Agrement

Standard

Dynamic

Dynamic

PDF Guest Resgistration Form

UNIFIED INBOX

Property Scope

Single Property

Multiple Properties

Multiple Properties

AI Chatbot

Communication Channels

1

3

5

Social Channels

1

2

Agents

2

4

8

Quick Replies

10

20

30

Group Chat

Communication Channels

WhatsApp, Email, SMS, Line, Viber

WhatsApp, Email, SMS, Line, Viber

WhatsApp, Email, SMS, Line, Viber

Social Channels

Facebook & Instagram

Facebook & Instagram

UPSELL

Items

30

50

Unmlimited

Mobile Ordering

QR Codes

Individual room QR, Guestara branding

Individual room QR, your branding

Individual room QR, your branding

AI Recommendation

Add Ons

Availibility Automation

Manual

Pricing Type

Standard

Standard & Complemntary

Standard, Tiered, Complementary

Dynamic Pricing

Guest Communication

Standard

Customised

Customised

PMS Sync

Staff app for Request Management

PAYMENTS

Integrated Payments

Booking Payments Collection

Security Deposit Automation

Coverage

Domestic & International

Domestic & International

Credit, Domestic & International

PMS Sync

Payment Modes

Credit, Debit, Netbanking, UPI, Wallets

Credit, Debit, Netbanking, UPI, Wallets

Credit, Debit, Netbanking, UPI, Wallets

REVIEWS

Review  Collection

QR Based

Automated

AI-driven review  response

Feedback Tags

4

8

Custom Tags

Bad  Review Blockage

Review  Incentivization

Staff Ticketing

Manual

Automated

Automated

GUESTAPP

Branding

Branded webapp on Guestara Domain

Branded  app on your domain

Fully custom  white-labeled app

Guidebooks

3

10

15

Property Page

No

Restaurant Listing

Service Lisiting

Font Customisation

Content Management

SUPPORT & ONBOARDING

Support  Type

Ticket Based, 24x7

Chat & Call, 24x7

Dedicated Account Manager, 24x7

Setup

Self Service

Onboarding &  Training Support

Custom Onboarding  Plan

SLA on Technical Issues

24 hours

12 hours

6 hours

GUEST JOURNEYS

Channels (Whatsapp,  Email, Viber, Line, etc)

1 channel

Supported Channels

WhatsApp, Email, SMS, Line, Viber

Guest Stages

Pre, In & Post Stay

Journey Triggers

5

Guest Segmentation

Basic

Sending Conditions

Basic

DIGITAL CHECK-IN

Registration Type

Digital Manual Form  Fill

Modes

QR Code Registration

OTP Verification

PMS Sync

Flow Builder

Payment Collection

Pre Arrival Upsell

Rental Agreement

Standard

PDF Guest Resgistration Form

UNIFIED INBOX

Property  Scope

Single Property

AI  Chatbot

Communication Channels

1

Social Channels

Agents

2

Quick Replies

10

Group Chat

Communication Channels

WhatsApp, Email, SMS, Line, Viber

Social Channels

UPSELL

Items

30

Mobile Ordering

QR Codes

Individual room QR, Guestara branding

AI Recommendation

Add Ons

Availibility Automation

Manual

Pricing Type

Standard

Dynamic Pricing

Guest Communication

Standard

PMS Sync

Staff app for Request Management

PAYMENTS

Integrated Payments

Booking Payments Collection

Security Deposit Automation

Coverage

Domestic & International

PMS Sync

Payments Modes

IntegratedCredit, Debit, Netbanking, UPI, Wallets

REVIEWS

Review Collection

QR Based

Feedback Tags

4

Bad  Review Blockage

Review  Incentivization

Staff Ticketing

Manual

GUSET APP

Branding

Branded webapp on Guestara Domain

Guidebooks

3

Property Page

Restaurant Listing

Service Lisiting

Font Customisation

Content Management

ONBOARDING & SUPPORT

Support  Type

Ticket Based, 24x7

Setup

Self Service

SLA on Technical Issues

24 hours

GUEST JOURNEYS

Channels (Whatsapp,  Email, Viber, Line, etc)

2 channels

Supported Channels

WhatsApp, Email, SMS, Line, Viber, OTA*

Guest Stages

Pre, In & Post Stay

Journey Triggers

10

Guest Segmentation

Advance

Sending Conditions

Advance

DIGITAL CHECK-IN

Registration Type

AI ID Extraction & Auto Verification

Modes

QR & Tablet Registration

OTP Verification

PMS Sync

Flow Builder

Payment Collection

Pre Arrival Upsell

Rental Agreement

Dynamic

PDF Guest Resgistration Form

UNIFIED INBOX

Property  Scope

 Multi Properties

AI  Chatbot

Communication Channels

3

Social Channels

1

Agents

4

Quick Replies

20

Group Chat

Communication Channels

WhatsApp, Email, SMS, Line, Viber

Social Channels

Facebook & Instagram

UPSELL

Items

50

Mobile Ordering

QR Codes

Individual room QR, Your branding

AI Recommendation

Add Ons

Availibility Automation

Pricing Type

Standard & Complemntary

Dynamic Pricing

Guest Communication

Customised

PMS Sync

Staff app for Request Management

PAYMENTS

Integrated Payments

Booking Payments Collection

Security Deposit Automation

Coverage

Domestic & International

PMS Sync

Payments Modes

IntegratedCredit, Debit, Netbanking, UPI, Wallets

REVIEWS

Review Collection

Automated

Feedback Tags

8

Bad  Review Blockage

Review  Incentivization

Staff Ticketing

Automated

GUSET APP

Branding

Branded webapp on your domain

Guidebooks

10

Property Page

Restaurant Listing

Service Lisiting

Font Customisation

Content Management

ONBOARDING & SUPPORT

Support  Type

Chat & Call, 24x7

Setup

Onboarding &  Training Support

SLA on Technical Issues

12 hours

GUEST JOURNEYS

Channels (Whatsapp,  Email, Viber, Line, etc)

4 channels

Supported Channels

WhatsApp, Email, SMS, Line, Viber, OTA*

Guest Stages

Pre, In & Post Stay

Journey Triggers

Unlimited

Guest Segmentation

Advance

Sending Conditions

Advance

DIGITAL CHECK-IN

Registration Type

AI & Manual with Auto verification

Modes

QR Codes, Tablet & Kiosk Registration

OTP Verification

PMS Sync

Flow Builder

Payment Collection

Pre Arrival Upsell

Rental Agreement

Dynamic

PDF Guest Resgistration Form

UNIFIED INBOX

Property  Scope

 Multi Properties

AI  Chatbot

Communication Channels

5

Social Channels

2

Agents

8

Quick Replies

30

Group Chat

Communication Channels

WhatsApp, Email, SMS, Line, Viber

Social Channels

Facebook & Instagram

UPSELL

Items

Unlimited

Mobile Ordering

QR Codes

Individual room QR, Your branding

AI Recommendation

Add Ons

Availibility Automation

Pricing Type

Standard, Tiered, Complementary

Dynamic Pricing

Guest Communication

Customised

PMS Sync

Staff app for Request Management

PAYMENTS

Integrated Payments

Booking Payments Collection

Security Deposit Automation

Coverage

Domestic & International

PMS Sync

Payments Modes

IntegratedCredit, Debit, Netbanking, UPI, Wallets

REVIEWS

Review Collection

AI-driven review  response

Feedback Tags

Custom Tags

Bad  Review Blockage

Review  Incentivization

Staff Ticketing

Automated

GUSET APP

Branding

Fully custom  white-labeled app

Guidebooks

15

Property Page

Restaurant Listing

Service Lisiting

Font Customisation

Content Management

ONBOARDING & SUPPORT

Support  Type

Dedicated Account Manager, 24x7

Setup

Onboarding &Custom Onboarding  Plan

SLA on Technical Issues

6 hours

Add Ons

Starting at our Starter tier, you can further improve your experience with add-ons unlocking additional capabilities & functionality to your needs.

Why choose Guestara?

high hotel revenue
High ROI

We are committed to make you money. Watch the case studies.

AI Experties
AI Expertise

We’ve built AI into our product to evolve with every tech update.

Easy onboarding
Thorough Onboarding

Our team will get you live quickly and will set you up for success.

software customization
Unprecedented Customization

Our product is the most configurable tech in the market

hotel APi
API Connections

Like Zapier of hospitality, we seamlessly connect tools that you love

hotel support
Top-Rated Support

Our customers rave about our support team. Check these out.

Frequently Asked Questions

What is included in the subscription?

- Your customized Guest App
- Your customized Guest Experience Dashboard
- PMS integration (see the list of supported PMS)
- Consultation and training
- Online support

Do you have a free trial?

As setting up the account takes between 2 to 8 hours, a free trial isn’t suitable. However, we do offer paid trials on a case by case basis, a trial might be the preferred approach. Book a meeting with our sales team today to discuss your needs.

What are the payment terms of using Guestara?

Choose your billing pre-payment amount – this locks in a reduced price per property.
- If you choose monthly, you pay the first month in advance, and monthly pro-rated thereafter.
- If you choose quarterly to benefit from the quarterly discount, you will be billed the first quarter in advance, and then monthly pro-rated throughout the year.
- If you choose yearly to benefit from the yearly discount, you will be billed the first year in advance, and then monthly pro-rated throughout the year.

Can I switch my Monthly, Quarterly, or Yearly Pre-payment?

Switching between monthly, quarterly, or yearly is available on a case by case basis. The prepayment amount allows you to lock in a better rate for your contract. Once your contract is over, you can contact your sales representative to renew a prepayment amount and get a better rate per room or listing.

What happens when my business grows?

Our pricing is tiered based on the number of properties or rooms you manage. After reaching the next tier, your price per room or property goes down.

What is the contract duration and cancelation policy?

You can cancel your subscription at any time but we do require 30 days notice to do so. We do not offer refunds unless there are special circumstances. Recommended, contracts are for a 1 year duration.

Do you integrate with my PMS?

Check our Integrations page to see which PMS’s, PSP’s, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.

Do you have multi-language support?

Yes! We currently support automated translations to up to 40 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.

Can I manage multiple hotels under the same account?

Yes! You can also set specific permissions and analyze data on the property-level so that you can compare activities occurring at different properties.

Do we have to connect a payment service provider?

You don’t have to, but it’s definitely recommended in order to take full advantage of Guestara platform

How many users can be added to my account?

Unlimited! You can add as many users as you need and set different permissions for each user.

Are you available in my country?

Our product is available globally and supports more than 40 languages. Our support team is available at your convenience, but in English and French only at the moment.

How secure is Guestara?

Guestara is committed to providing a secure platform for managing properties. We have implemented various security measures to protect your data and ensure the privacy and safety of your information. These include two-factor authentication as an additional layer of security, as well as firewalls, intrusion detection systems, and regular security assessments, to prevent unauthorized access to the platform. We continuously monitor and update our systems to stay ahead of emerging threats. Guestara employs industry-standard security practices to safeguard your data. This includes encryption of sensitive information, regular security audits, and compliance with data protection regulations. We prioritize the confidentiality, integrity, and availability of your data, as detailed in our privacy policy.

Your hospitality tech stack’s best friend

We work closely with the industry leaders to offer seamless solutions

Guestara is already easy to use. But we’re still here for you

We’re here to help your whole team stay ahead of the curve as you grow.

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Onboarding Services

Get up and running quickly with a personalized onboarding plan

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24/7 Support

Connect with real people who really get it, 24/7

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Guides and Templates

Checkout our vast library of fee resources, templates and more

See Guestara in action now.

There's only so much we can say — so let us show you! Schedule a demo today and reach your business goals.