Your complete solution for digitizing & monetizing guest experience
Branded Guest App
AI-powered unified inbox
Custom Upsells
Guest Journey
Contactless Check-In
Contactless Check-Out
Guestara AI
Digital Guidebooks
Guest Sentiment
Payments
Online Review Boost
Staff App
Analytics & Rerpoting
Guest Data Collection
Hospitality CRM
A complete guest management solution, with a unified inbox, personalized guest messaging and more
Guest Journeys, 1 channel
Basic Digital Check-In
Unified Inbox, 1 channel
Standard Upsell
Google Review Collection
Minimum Package: $99/month
Guest Journeys, 2 channels
Advance Digital Check-In
Unified Inbox, 3 channels
Personalised Upsell
Google & TA Reviews collection
Minimum Package: $189/month
Enterprise plan includes advanced customizations & expert services, allowing you to assemble perfect package
Everything in Premium
1 bespoke, PMS integration
1 bespoke, 3rd party integration
Direct support via Slack and WhatsApp
Dedicated account manager
Minimum Package: $349/month
A complete guest management solution, with a unified inbox, personalized guest messaging & more
Guest Journeys, 2 channels
Basic Digital Check-In
Unified Inbox, 1 channel
Standard Upsell
Google Review Collection
Minimum Package: $99 / month
Guest Journeys, 3 channels
5+ usersAdvance Digital Check-In
Unified Inbox, 3 channels
Personalised Upsell
Google & TA Reviews collection
Minimum Package: $189 / month
Enterprise plan includes advanced customizations & expert services, allowing you to assemble perfect package
Everything in Premium
1 bespoke, PMS integration
1 bespoke, 3rd party integration
Direct support via Slack and WhatsApp
5+ uDedicated account managersers
Minimum Package: $349 / month
One simple price, all you need
Features supporting your growth
Branded Guest App
AI-powered unified inbox
Custom Upsells
Guest Journey
Contactless Check-In
Contactless Check-Out
Guestara AI
Digital Guidebooks
Guest Sentiment
Payments
Online Review Boost
Staff App
Analytics & Rerpoting
Guest Data Collection
Hospitality CRM
Compare Pans & Features
Channels (Whatsapp, Email, Viber, Line, etc)
1 channel
2 channels
4 channels
Supported Channels
WhatsApp, Email, SMS, Line
WhatsApp, Email, SMS, Line, OTA*
WhatsApp, Email, SMS, Line, OTA*
Guest Stages
Pre, In & Post Stay
Pre, In & Post Stay
Pre, In & Post Stay
Journey Triggers
5
10
Unlimited
Guest Segmentation
Basic
Advance
Advance
Sending Conditions
Basic
Advance
Advance
Registration Type
Digital Manual Form Fill
AI ID Extraction & Auto Verification
AI & Manual with Auto verification
Modes
QR Code Registration
QR Codes & Tablet Registration
QR Codes, Tablet & Kiosk Registration
OTP Verification
PMS Sync
Flow Builder
Payment Collection
Pre Arrival Upsell
Rental Agrement
Standard
Dynamic
Dynamic
PDF Guest Resgistration Form
Property Scope
Single Property
Multiple Properties
Multiple Properties
AI Chatbot
Communication Channels
1
3
5
Social Channels
1
2
Agents
2
4
8
Quick Replies
10
20
30
Group Chat
Communication Channels
WhatsApp, Email, SMS, Line, Viber
WhatsApp, Email, SMS, Line, Viber
WhatsApp, Email, SMS, Line, Viber
Social Channels
Facebook & Instagram
Facebook & Instagram
Items
30
50
Unmlimited
Mobile Ordering
QR Codes
Individual room QR, Guestara branding
Individual room QR, your branding
Individual room QR, your branding
AI Recommendation
Add Ons
Availibility Automation
Manual
Pricing Type
Standard
Standard & Complemntary
Standard, Tiered, Complementary
Dynamic Pricing
Guest Communication
Standard
Customised
Customised
PMS Sync
Staff app for Request Management
Integrated Payments
Booking Payments Collection
Security Deposit Automation
Coverage
Domestic & International
Domestic & International
Credit, Domestic & International
PMS Sync
Payment Modes
Credit, Debit, Netbanking, UPI, Wallets
Credit, Debit, Netbanking, UPI, Wallets
Credit, Debit, Netbanking, UPI, Wallets
Review Collection
QR Based
Automated
AI-driven review response
Feedback Tags
4
8
Custom Tags
Bad Review Blockage
Review Incentivization
Staff Ticketing
Manual
Automated
Automated
Branding
Branded webapp on Guestara Domain
Branded app on your domain
Fully custom white-labeled app
Guidebooks
3
10
15
Property Page
No
Restaurant Listing
Service Lisiting
Font Customisation
Content Management
Support Type
Ticket Based, 24x7
Chat & Call, 24x7
Dedicated Account Manager, 24x7
Setup
Self Service
Onboarding & Training Support
Custom Onboarding Plan
SLA on Technical Issues
24 hours
12 hours
6 hours
Channels (Whatsapp, Email, Viber, Line, etc)
1 channel
Supported Channels
WhatsApp, Email, SMS, Line, Viber
Guest Stages
Pre, In & Post Stay
Journey Triggers
5
Guest Segmentation
Basic
Sending Conditions
Basic
Digital Manual Form Fill
Property Scope
Single Property
AI Chatbot
Communication Channels
1
Social Channels
Agents
2
Quick Replies
10
Group Chat
Communication Channels
WhatsApp, Email, SMS, Line, Viber
Social Channels
Items
30
Mobile Ordering
QR Codes
Individual room QR, Guestara branding
AI Recommendation
Add Ons
Availibility Automation
Manual
Pricing Type
Standard
Dynamic Pricing
Guest Communication
Standard
PMS Sync
Staff app for Request Management
Integrated Payments
Booking Payments Collection
Security Deposit Automation
Coverage
Domestic & International
PMS Sync
Payments Modes
IntegratedCredit, Debit, Netbanking, UPI, Wallets
Review Collection
QR Based
Feedback Tags
4
Bad Review Blockage
Review Incentivization
Staff Ticketing
Manual
Branding
Branded webapp on Guestara Domain
Guidebooks
3
Property Page
Restaurant Listing
Service Lisiting
Font Customisation
Content Management
Support Type
Ticket Based, 24x7
Setup
Self Service
SLA on Technical Issues
24 hours
Channels (Whatsapp, Email, Viber, Line, etc)
2 channels
Supported Channels
WhatsApp, Email, SMS, Line, Viber, OTA*
Guest Stages
Pre, In & Post Stay
Journey Triggers
10
Guest Segmentation
Advance
Sending Conditions
Advance
AI ID Extraction & Auto Verification
Property Scope
Multi Properties
AI Chatbot
Communication Channels
3
Social Channels
1
Agents
4
Quick Replies
20
Group Chat
Communication Channels
WhatsApp, Email, SMS, Line, Viber
Social Channels
Facebook & Instagram
Items
50
Mobile Ordering
QR Codes
Individual room QR, Your branding
AI Recommendation
Add Ons
Availibility Automation
Pricing Type
Standard & Complemntary
Dynamic Pricing
Guest Communication
Customised
PMS Sync
Staff app for Request Management
Integrated Payments
Booking Payments Collection
Security Deposit Automation
Coverage
Domestic & International
PMS Sync
Payments Modes
IntegratedCredit, Debit, Netbanking, UPI, Wallets
Review Collection
Automated
Feedback Tags
8
Bad Review Blockage
Review Incentivization
Staff Ticketing
Automated
Branding
Branded webapp on your domain
Guidebooks
10
Property Page
Restaurant Listing
Service Lisiting
Font Customisation
Content Management
Support Type
Chat & Call, 24x7
Setup
Onboarding & Training Support
SLA on Technical Issues
12 hours
Channels (Whatsapp, Email, Viber, Line, etc)
4 channels
Supported Channels
WhatsApp, Email, SMS, Line, Viber, OTA*
Guest Stages
Pre, In & Post Stay
Journey Triggers
Unlimited
Guest Segmentation
Advance
Sending Conditions
Advance
AI & Manual with Auto verification
Property Scope
Multi Properties
AI Chatbot
Communication Channels
5
Social Channels
2
Agents
8
Quick Replies
30
Group Chat
Communication Channels
WhatsApp, Email, SMS, Line, Viber
Social Channels
Facebook & Instagram
Items
Unlimited
Mobile Ordering
QR Codes
Individual room QR, Your branding
AI Recommendation
Add Ons
Availibility Automation
Pricing Type
Standard, Tiered, Complementary
Dynamic Pricing
Guest Communication
Customised
PMS Sync
Staff app for Request Management
Integrated Payments
Booking Payments Collection
Security Deposit Automation
Coverage
Domestic & International
PMS Sync
Payments Modes
IntegratedCredit, Debit, Netbanking, UPI, Wallets
Review Collection
AI-driven review response
Feedback Tags
Custom Tags
Bad Review Blockage
Review Incentivization
Staff Ticketing
Automated
Branding
Fully custom white-labeled app
Guidebooks
15
Property Page
Restaurant Listing
Service Lisiting
Font Customisation
Content Management
Support Type
Dedicated Account Manager, 24x7
Setup
Onboarding &Custom Onboarding Plan
SLA on Technical Issues
6 hours
Add Ons
Starting at our Starter tier, you can further improve your experience with add-ons unlocking additional capabilities & functionality to your needs.
Why choose Guestara?
We are committed to make you money. Watch the case studies.
We’ve built AI into our product to evolve with every tech update.
Our team will get you live quickly and will set you up for success.
Our product is the most configurable tech in the market
Like Zapier of hospitality, we seamlessly connect tools that you love
Our customers rave about our support team. Check these out.
Frequently Asked Questions
What is included in the subscription?
- Your customized Guest App
- Your customized Guest Experience Dashboard
- PMS integration (see the list of supported PMS)
- Consultation and training
- Online support
As setting up the account takes between 2 to 8 hours, a free trial isn’t suitable. However, we do offer paid trials on a case by case basis, a trial might be the preferred approach. Book a meeting with our sales team today to discuss your needs.
Choose your billing pre-payment amount – this locks in a reduced price per property.
- If you choose monthly, you pay the first month in advance, and monthly pro-rated thereafter.
- If you choose quarterly to benefit from the quarterly discount, you will be billed the first quarter in advance, and then monthly pro-rated throughout the year.
- If you choose yearly to benefit from the yearly discount, you will be billed the first year in advance, and then monthly pro-rated throughout the year.
Switching between monthly, quarterly, or yearly is available on a case by case basis. The prepayment amount allows you to lock in a better rate for your contract. Once your contract is over, you can contact your sales representative to renew a prepayment amount and get a better rate per room or listing.
Our pricing is tiered based on the number of properties or rooms you manage. After reaching the next tier, your price per room or property goes down.
You can cancel your subscription at any time but we do require 30 days notice to do so. We do not offer refunds unless there are special circumstances. Recommended, contracts are for a 1 year duration.
Check our Integrations page to see which PMS’s, PSP’s, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.
Yes! We currently support automated translations to up to 40 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.
Yes! You can also set specific permissions and analyze data on the property-level so that you can compare activities occurring at different properties.
You don’t have to, but it’s definitely recommended in order to take full advantage of Guestara platform
Unlimited! You can add as many users as you need and set different permissions for each user.
Our product is available globally and supports more than 40 languages. Our support team is available at your convenience, but in English and French only at the moment.
Guestara is committed to providing a secure platform for managing properties. We have implemented various security measures to protect your data and ensure the privacy and safety of your information. These include two-factor authentication as an additional layer of security, as well as firewalls, intrusion detection systems, and regular security assessments, to prevent unauthorized access to the platform. We continuously monitor and update our systems to stay ahead of emerging threats. Guestara employs industry-standard security practices to safeguard your data. This includes encryption of sensitive information, regular security audits, and compliance with data protection regulations. We prioritize the confidentiality, integrity, and availability of your data, as detailed in our privacy policy.
Your hospitality tech stack’s best friend
We work closely with the industry leaders to offer seamless solutions



















Guestara is already easy to use. But we’re still here for you
We’re here to help your whole team stay ahead of the curve as you grow.
Onboarding Services
Get up and running quickly with a personalized onboarding plan
24/7 Support
Connect with real people who really get it, 24/7
Guides and Templates
Checkout our vast library of fee resources, templates and more
See Guestara in action now.
There's only so much we can say — so let us show you! Schedule a demo today and reach your business goals.


