Hotel AI that handles routine work so your team can focus on guest experience

AI handles the repetitive work answering questions, checking guests in, protecting your reputation, so your team delivers the experience guests actually remember.

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Guestara is loved by teams across the globe!

Our All Feature

The AI layer your property has been missing

Guests expect instant responses. Hotel reviews go live before you know there's a problem. AI works in the background from booking to checkout, so every interaction feels effortless on both sides.

AI Chatbot

Answer every guest. Miss nothing. Escalate what matters.
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The AI Chatbot responds instantly, triggers upsell offers, and escalates to your team when needed. No guessing. No missed conversations. No bad hotel reviews from problems that could've been caught earlier.

Run Broadcast, CSV & Scheduled WhatsApp Campaigns

AI Self Check-In

Guests go straight to their room. No queues. No paperwork.

Send a hotel check-in link via WhatsApp, SMS, or email. Guests scan their ID, the hotel registration form fills instantly, and the smart lock code goes straight to their phone. Under 30 seconds. Zero friction.

Live Agent Chat with Unified WhatsApp Inbox

Review Optimization

Fix problems before guests write about them.

Sentiment analysis flags unhappy guests before checkout so your team can act in time. Post-stay, low ratings stay internal while happy guests are guided to your OTA profile. Hotel reputation management on autopilot.

Manage Guest Contacts with Custom Tags & Attributes

Custom Knowledge Base

Train it once. Let it represent your property, every time.

Upload your FAQs, policies, and amenities. The AI learns your property and handles guest queries accurately — whether you run a hotel, serviced apartment, or vacation rental. Set it up once. Let it run.

Run Guest Retargeting Campaigns with 1 Click

Product suite

Powerful alone, even better together.

Each product in the platform is connected to the same underlying database. Although our products are powerful on their own, the real magic happens when you use them together.

Reach your guest at scale with easy-to-use guest messaging

Easily communicate with guests on their preferred method. Save your team valuable time by leveraging automated responses powered by AI.

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Offer personalised upsell with ease & drive more revenue

Intelligently offers add-ons & amenities to guests from the time of booking through checkout. Automate your upselling with Guestara AI & increase upsells by up to 200%.

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Enhance the efficiency of your front desk staff

Let your guests enjoy their vacation right away with contactless check-in & mobile checkout, while leaving your staff the efficient time to focus on providing an outstanding hospitality experience.

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Solutions for every business

Growing a hospitality business isn’t easy, but we’ve got your back. Explore how Guestara’s integrated software and solutions can help you manage guest operations with ease.

Hotels

Guestara’s guest management platform helps hoteliers offer a personalized experience for guests throughout their entire journey - from booking to check-out.

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Vacation Rentals

Guestara helps vacation rentals provide a better guest experience while creating new revenue streams & optimizing current ones with easy-to-use platform.

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Resorts

Guestara easy-to-use platform helps resort owners to provide a better guest experience, improve reputation & introduce innovative technology to stay above the competition.

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Frequently Asked Questions

How does hotel WhatsApp marketing integrate with my PMS??

Guestara connects with Cloudbeds, Beds24 Hotelogix, eZee, Apaleo, and more. Guest data syncs automatically for personalized messaging without manual entry.