Guestara Integrates with Mews to Bring AI-Powered Guest Journeys to Mews Hotels

Published on:
November 3, 2026

The two-way integration connects reservations in Mews to Guestara's guest journey, so hotel teams stop re-entering data.

Pune, India, November 2026: Guestara, the AI-powered guest management platform built for progressive hotels, announced its integration with Mews, the cloud-native hospitality platform. Hotels running Mews can now connect their property to Guestara and automate the guest journey from pre-arrival to post-stay, without changing how their team works in the PMS.

The gap between booking and arrival

Most hotels have a modern PMS and still run the guest journey by hand. Teams copy guest details between systems, chase ID documents over messages and answer the same questions on three channels. Each step is small. Together they take hours from the front desk every week.

How it works

The integration is two-way. Reservations created or updated in Mews flow into Guestara automatically. From there:

  • Guests receive pre-arrival messages and complete AI-powered check-in online in under 60 seconds.
  • Upsells such as room upgrades, early check-in and dining are offered at the right moment and added to the reservation.
  • Check-in status and guest details sync back to Mews.
  • The AI chatbot answers guest questions around the clock and hands over to staff when a person is needed.

Reservation details stay in sync between the two systems, so front desk teams enter them once and never again.

What Guestara says

"Hotel teams choose a PMS they trust, and they should not have to rebuild their workflow around every new tool," said Rajat Maheshwari, Co-founder and CPO of Guestara. "With Mews, the reservation stays where it is. Everything the guest sees before and during the stay is handled around it."

What comes next

Guestara will keep expanding the PMS integrations it supports, so hotels can choose the systems they already trust.

Guestara has onboarded 15,000+ rooms and short-term rentals, helping properties automate the full guest journey from pre-arrival communication and upsells to in-stay engagement, self check-in and post-stay review generation.

About Mews

Mews is the leading platform for the new era of hospitality. Founded in 2012, Mews is a cloud-native hospitality platform that brings property management, payments and guest experience tools together for hotels and other accommodation providers worldwide.

About Guestara

Guestara is an AI-powered hospitality technology platform transforming the way hotels manage and monetize the guest journey. From pre-stay communication and upsell automation to in-stay engagement, AI self check-in, smart lock integration and review optimization, Guestara brings the full guest management experience into a single, intelligent platform. Trusted by hotels across Asia, Guestara is built for the progressive hotelier who wants to eliminate operational friction and grow revenue without growing headcount.

Learn more at www.guestara.com

Media contact: care@guestara.com

Address: 212, LMS Finswell Tower, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014

The two-way integration connects reservations in Mews to Guestara's guest journey, so hotel teams stop re-entering data.

Pune, India, November 2026: Guestara, the AI-powered guest management platform built for progressive hotels, announced its integration with Mews, the cloud-native hospitality platform. Hotels running Mews can now connect their property to Guestara and automate the guest journey from pre-arrival to post-stay, without changing how their team works in the PMS.

The gap between booking and arrival

Most hotels have a modern PMS and still run the guest journey by hand. Teams copy guest details between systems, chase ID documents over messages and answer the same questions on three channels. Each step is small. Together they take hours from the front desk every week.

How it works

The integration is two-way. Reservations created or updated in Mews flow into Guestara automatically. From there:

  • Guests receive pre-arrival messages and complete AI-powered check-in online in under 60 seconds.
  • Upsells such as room upgrades, early check-in and dining are offered at the right moment and added to the reservation.
  • Check-in status and guest details sync back to Mews.
  • The AI chatbot answers guest questions around the clock and hands over to staff when a person is needed.

Reservation details stay in sync between the two systems, so front desk teams enter them once and never again.

What Guestara says

"Hotel teams choose a PMS they trust, and they should not have to rebuild their workflow around every new tool," said Rajat Maheshwari, Co-founder and CPO of Guestara. "With Mews, the reservation stays where it is. Everything the guest sees before and during the stay is handled around it."

What comes next

Guestara will keep expanding the PMS integrations it supports, so hotels can choose the systems they already trust.

Guestara has onboarded 15,000+ rooms and short-term rentals, helping properties automate the full guest journey from pre-arrival communication and upsells to in-stay engagement, self check-in and post-stay review generation.

About Mews

Mews is the leading platform for the new era of hospitality. Founded in 2012, Mews is a cloud-native hospitality platform that brings property management, payments and guest experience tools together for hotels and other accommodation providers worldwide.

About Guestara

Guestara is an AI-powered hospitality technology platform transforming the way hotels manage and monetize the guest journey. From pre-stay communication and upsell automation to in-stay engagement, AI self check-in, smart lock integration and review optimization, Guestara brings the full guest management experience into a single, intelligent platform. Trusted by hotels across Asia, Guestara is built for the progressive hotelier who wants to eliminate operational friction and grow revenue without growing headcount.

Learn more at www.guestara.com

Media contact: care@guestara.com

Address: 212, LMS Finswell Tower, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014

Guestara Integrates with Mews to Bring AI-Powered Guest Journeys to Mews Hotels

Published on:
November 3, 2026

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C

Text link

Bold text

Emphasis

Superscript

Subscript

The two-way integration connects reservations in Mews to Guestara's guest journey, so hotel teams stop re-entering data.

Pune, India, November 2026: Guestara, the AI-powered guest management platform built for progressive hotels, announced its integration with Mews, the cloud-native hospitality platform. Hotels running Mews can now connect their property to Guestara and automate the guest journey from pre-arrival to post-stay, without changing how their team works in the PMS.

The gap between booking and arrival

Most hotels have a modern PMS and still run the guest journey by hand. Teams copy guest details between systems, chase ID documents over messages and answer the same questions on three channels. Each step is small. Together they take hours from the front desk every week.

How it works

The integration is two-way. Reservations created or updated in Mews flow into Guestara automatically. From there:

  • Guests receive pre-arrival messages and complete AI-powered check-in online in under 60 seconds.
  • Upsells such as room upgrades, early check-in and dining are offered at the right moment and added to the reservation.
  • Check-in status and guest details sync back to Mews.
  • The AI chatbot answers guest questions around the clock and hands over to staff when a person is needed.

Reservation details stay in sync between the two systems, so front desk teams enter them once and never again.

What Guestara says

"Hotel teams choose a PMS they trust, and they should not have to rebuild their workflow around every new tool," said Rajat Maheshwari, Co-founder and CPO of Guestara. "With Mews, the reservation stays where it is. Everything the guest sees before and during the stay is handled around it."

What comes next

Guestara will keep expanding the PMS integrations it supports, so hotels can choose the systems they already trust.

Guestara has onboarded 15,000+ rooms and short-term rentals, helping properties automate the full guest journey from pre-arrival communication and upsells to in-stay engagement, self check-in and post-stay review generation.

About Mews

Mews is the leading platform for the new era of hospitality. Founded in 2012, Mews is a cloud-native hospitality platform that brings property management, payments and guest experience tools together for hotels and other accommodation providers worldwide.

About Guestara

Guestara is an AI-powered hospitality technology platform transforming the way hotels manage and monetize the guest journey. From pre-stay communication and upsell automation to in-stay engagement, AI self check-in, smart lock integration and review optimization, Guestara brings the full guest management experience into a single, intelligent platform. Trusted by hotels across Asia, Guestara is built for the progressive hotelier who wants to eliminate operational friction and grow revenue without growing headcount.

Learn more at www.guestara.com

Media contact: care@guestara.com

Address: 212, LMS Finswell Tower, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014

See Guestara in action now.

There's only so much we can say — so let us show you! Schedule a demo today and reach your business goals.