Discover the 15 best hotel check-in software solutions for 2025. Compare features, pricing, and pros & cons of top platforms like Guestara, Canary Technologies, and more. Boost revenue by up to 18% with automated upselling and reduce check-in time from 8 minutes to under 2. Complete guide with implementation tips and ROI calculations.
Discover the 15 best hotel check-in software solutions for 2025. Compare features, pricing, and pros & cons of top platforms like Guestara, Canary Technologies, and more. Boost revenue by up to 18% with automated upselling and reduce check-in time from 8 minutes to under 2. Complete guide with implementation tips and ROI calculations.
When Sarah migrated to automated hotel check-in software for her 45-room boutique hotel in the center of Austin late last year, she did not anticipate the massive effect that would take place.
In a matter of about three months, her average check in time decreased from 8 minutes to less than 2. And 40% more of her front desk staff got actually SELLING room upgrades and early check in Service. The reason? They had time to concentrate on guest experience instead of paperwork.
Sarah's story isn't unique. Hotels around the world are finding out that the correct check-in software not only simplifies operations but enables revenue uplift.
Hotel check-in software is a digital platform responsible for automating and organising the guest arrival process. Guests can check-in using mobile apps, kiosks, or web portals before they arrive or when they get there.
The software generally works with your Property Management System (PMS) to maintain the synchrony of reservation information, room assignments and guest preferences, updating in real-time. Today we enjoy advanced functionalities which automate more than simple check-ins, like
Also Read: Complete Guide to Contactless Check-in Hotel: Change Your Guest Experience in 2025
The hospitality business has transformed significantly. Guests demand the same digital ease with hotels as they do with airlines, rideshares and retail apps.
Consider these statistics:
And, 73% of guests opt for contactless check-in options
Automated check-in saves hotels 25% on front desk labor
Mobile Check-In Ancillary Upsell: Properties w/ Mobile check-in see 15% uplift in ancillary revenue via automated upsells
Check-in bottlenecks frustrate guests and waste staff time, and traditional processes can get in the way. Ancillary revenue opportunities are missed, additional time is spent completing paperwork and manually allocating rooms for guests which results in negative first impressions due to a perceived poorer experience.
Now, wise hoteliers know that check-in software is more than navigating an efficient process—it's about delighting guests and ensuring maximum revenue opportunities are being mined.
Guests will have the ability to check-in via smartphone, scan identification and choose room preferences. The feature is aimed to help lobby congestion and allow guests the option of managing how they arrive.
Our system seamlessly integrates with your property management system to automatically update reservations, room availability and guest information in real time. You take the risk of double bookings and data inconsistencies without having right integrations.
By automating identity verification, customers can easily and efficiently on-board new users while adhering to necessary security and compliance rules. Sophisticated systems will be able to scan this type of ID and also validate the information in real time.
Create virtual hotel keys and send them electronically to guest smartphones. This removes the need to hand out and return physical key cards, instead giving guests instant access to their room when check-in is finished.
Add relevant upgrade options, early check-in opportunities, and add-on services to the check-in process with built-in upselling tools. This is a feature that can drive a lot of ancillary revenue.
Security deposits, incidental charges, or upgrade fees should be automatically processed by the integrated payment systems without having to use multiple transactions or manual intervention.
During the check-in process, automated messaging capabilities keep guests informed while allowing for special requests or assistance.
Full reporting tools allow you to monitor check-in times, upselling performance as well as guest satisfaction metrics — a further reason for you to extract insights and become more efficient in your hotel operations.
Also Read: Hotel Mobile Check-in: Boost Guest Adoption With These 5 Strategies
Guestara’s contactless hotel check-in software is definitely differentiated by offering a true end-to-end check-in system specifically developed for independent hotels and small chains. Automation with a Personal Touch — BalesBot is Solution
Key Strengths:
Top fit: Small independent hotels with 20-200 rooms looking for a white-label solution
As a leader in contactless guest experiences, Canary has become well-known. This provides the most complete range of touchless functionality in a domain platform_OTHER_QUOTES_today.
Key Strengths:
The upscale hotel market is the application area ALICE targets with its premium guest experience platform. Software is clearly built around delivery personalized services and staff coordination.
Key Strengths:
Using AI, HiJiffy automates conversations with guests from check-in to the end of their stay.
Key Strengths:
UpMarket serves boutique / lifestyle properties with distinctive brand and experience needs.
Key Strengths:
SkyTouch is known for its simplistic, user-friendly interface, ranking it high among hotels with modest technical resources.
Key Strengths:
StayNTouch provides powerful multi-property management capabilities: works with centralized reporting and control features.
Key Strengths:
This is where Cloudbeds has nailed it with their PMS and guest experience platform integrated together.
Key Strengths:
Software integration for WebRezPro is wide, integrating third-party systems and custom developments.
Key Strengths:
RoomRaccoon is specifically developed and tailored to the market in Europe with EU regulations and demands from guests.
Key Strengths:
Mews takes a design and user experience-first approach with a modern interface that is built for today.
Key Strengths:
Oracle Recommends: Enterprise check-ins with big unsustainable hotels or super annoying chains where you need to perform some magic.
Key Strengths:
Infor like to target Hotels which are Hotel Chains were throttle new compliance clauses and need central management.
Key Strengths:
RMS has a strong presence in the Asia-Pacific market and offers region-specific functionality as well as local support.
Key Strengths:
Maestro is tailored for full-service hotels with multiple amenities and intricate operational requirements.
Key Strengths:
Also Read: Implementing Contactless Check-in Hotel
The first is to level set on the current check-in process and identify where there might be particular pain points. Consider factors like:
Your check-in software has to work seamlessly with your current system. Key integration points include:
The guest profile also changes the JS Library you(n+1)nchoose. Consider these factors:
Ensure your chosen solution meets the relevant security and regulatory requirements:
Look beyond subscription fees to understand the true costs:
Formulate a detailed plan to ensure successful implementation:
Configure the system to best suit your business needs:
Train all staff on the how to:
Deploy the solution in a limited capacity and monitor closely:
Full deployment after a successful soft launch
Here's a look at four key areas to monitor to gauge implementation effectiveness:
Operational Metrics:
Revenue Metrics:
Guest Experience Metrics:
Here are some of the ROI framework:
Cost Savings:
Revenue Increases:
ROI Calculation: (Total Benefits - Total Costs) / Total Costs × 100
ROI is significant among most of the hotels, and ROI cost is recovered in 6 months-12 months.
Solution: Have employees be part of the decision progress and make clear that technology will not replace their jobs Education: Comprehensive vendor training, ongoing support
Solve: Provide numerous check-in opportunities through a phased cutover period. Clearly explain the steps for those guests who want digital check-in
Solution: You need to quickly get this system up and running, so work closely with your PMS provider and choose check-in software that has a valid history of easily integrating. Technical testing and backup planning is required
Option: Start from scratch with the simplest features, add on to it later as you go. Determine ROI Projections to Convince Stakeholders of Initial Investment
Answer: Select vendors that have configurability or partner with providers who focus on your property type/market segment.
Ultimately, the hotel groups that adapt to these user trends by being contactless at the front desk will stay ahead of the competition.
Your hotel check-in software is one of the most important tech investments that you can make in your property. The correct solution will optimize operations, cut costs and open new revenue opportunities, all the while changing the face of positive guest experiences.
Sarah from our introductory story ring a bell? She added a second property just half a year after introducing check-in software. Her initial hotel provided a financial baseline for expansion, and the gains in productivity and revenue helped build on that momentum.
The secret to success is finding a software that suits your unique requirements, implementing it creatively and improving every day in accordance with comments from the guest and performance numbers.
Why let your competition get the upper hand? Apply to check-in software todayThe sooner you start evaluating your options among the various check-in softwares on the market, you can take a step in improving guest experience and increasing your revenue.
Ready to change the way your guests check-in at hotels? Learn more and schedule a personalized demo with our team at Guestara about the power of check-in software for your property today.
Discover the 15 best hotel check-in software solutions for 2025. Compare features, pricing, and pros & cons of top platforms like Guestara, Canary Technologies, and more. Boost revenue by up to 18% with automated upselling and reduce check-in time from 8 minutes to under 2. Complete guide with implementation tips and ROI calculations.
When Sarah migrated to automated hotel check-in software for her 45-room boutique hotel in the center of Austin late last year, she did not anticipate the massive effect that would take place.
In a matter of about three months, her average check in time decreased from 8 minutes to less than 2. And 40% more of her front desk staff got actually SELLING room upgrades and early check in Service. The reason? They had time to concentrate on guest experience instead of paperwork.
Sarah's story isn't unique. Hotels around the world are finding out that the correct check-in software not only simplifies operations but enables revenue uplift.
Hotel check-in software is a digital platform responsible for automating and organising the guest arrival process. Guests can check-in using mobile apps, kiosks, or web portals before they arrive or when they get there.
The software generally works with your Property Management System (PMS) to maintain the synchrony of reservation information, room assignments and guest preferences, updating in real-time. Today we enjoy advanced functionalities which automate more than simple check-ins, like
Also Read: Complete Guide to Contactless Check-in Hotel: Change Your Guest Experience in 2025
The hospitality business has transformed significantly. Guests demand the same digital ease with hotels as they do with airlines, rideshares and retail apps.
Consider these statistics:
And, 73% of guests opt for contactless check-in options
Automated check-in saves hotels 25% on front desk labor
Mobile Check-In Ancillary Upsell: Properties w/ Mobile check-in see 15% uplift in ancillary revenue via automated upsells
Check-in bottlenecks frustrate guests and waste staff time, and traditional processes can get in the way. Ancillary revenue opportunities are missed, additional time is spent completing paperwork and manually allocating rooms for guests which results in negative first impressions due to a perceived poorer experience.
Now, wise hoteliers know that check-in software is more than navigating an efficient process—it's about delighting guests and ensuring maximum revenue opportunities are being mined.
Guests will have the ability to check-in via smartphone, scan identification and choose room preferences. The feature is aimed to help lobby congestion and allow guests the option of managing how they arrive.
Our system seamlessly integrates with your property management system to automatically update reservations, room availability and guest information in real time. You take the risk of double bookings and data inconsistencies without having right integrations.
By automating identity verification, customers can easily and efficiently on-board new users while adhering to necessary security and compliance rules. Sophisticated systems will be able to scan this type of ID and also validate the information in real time.
Create virtual hotel keys and send them electronically to guest smartphones. This removes the need to hand out and return physical key cards, instead giving guests instant access to their room when check-in is finished.
Add relevant upgrade options, early check-in opportunities, and add-on services to the check-in process with built-in upselling tools. This is a feature that can drive a lot of ancillary revenue.
Security deposits, incidental charges, or upgrade fees should be automatically processed by the integrated payment systems without having to use multiple transactions or manual intervention.
During the check-in process, automated messaging capabilities keep guests informed while allowing for special requests or assistance.
Full reporting tools allow you to monitor check-in times, upselling performance as well as guest satisfaction metrics — a further reason for you to extract insights and become more efficient in your hotel operations.
Also Read: Hotel Mobile Check-in: Boost Guest Adoption With These 5 Strategies
Guestara’s contactless hotel check-in software is definitely differentiated by offering a true end-to-end check-in system specifically developed for independent hotels and small chains. Automation with a Personal Touch — BalesBot is Solution
Key Strengths:
Top fit: Small independent hotels with 20-200 rooms looking for a white-label solution
As a leader in contactless guest experiences, Canary has become well-known. This provides the most complete range of touchless functionality in a domain platform_OTHER_QUOTES_today.
Key Strengths:
The upscale hotel market is the application area ALICE targets with its premium guest experience platform. Software is clearly built around delivery personalized services and staff coordination.
Key Strengths:
Using AI, HiJiffy automates conversations with guests from check-in to the end of their stay.
Key Strengths:
UpMarket serves boutique / lifestyle properties with distinctive brand and experience needs.
Key Strengths:
SkyTouch is known for its simplistic, user-friendly interface, ranking it high among hotels with modest technical resources.
Key Strengths:
StayNTouch provides powerful multi-property management capabilities: works with centralized reporting and control features.
Key Strengths:
This is where Cloudbeds has nailed it with their PMS and guest experience platform integrated together.
Key Strengths:
Software integration for WebRezPro is wide, integrating third-party systems and custom developments.
Key Strengths:
RoomRaccoon is specifically developed and tailored to the market in Europe with EU regulations and demands from guests.
Key Strengths:
Mews takes a design and user experience-first approach with a modern interface that is built for today.
Key Strengths:
Oracle Recommends: Enterprise check-ins with big unsustainable hotels or super annoying chains where you need to perform some magic.
Key Strengths:
Infor like to target Hotels which are Hotel Chains were throttle new compliance clauses and need central management.
Key Strengths:
RMS has a strong presence in the Asia-Pacific market and offers region-specific functionality as well as local support.
Key Strengths:
Maestro is tailored for full-service hotels with multiple amenities and intricate operational requirements.
Key Strengths:
Also Read: Implementing Contactless Check-in Hotel
The first is to level set on the current check-in process and identify where there might be particular pain points. Consider factors like:
Your check-in software has to work seamlessly with your current system. Key integration points include:
The guest profile also changes the JS Library you(n+1)nchoose. Consider these factors:
Ensure your chosen solution meets the relevant security and regulatory requirements:
Look beyond subscription fees to understand the true costs:
Formulate a detailed plan to ensure successful implementation:
Configure the system to best suit your business needs:
Train all staff on the how to:
Deploy the solution in a limited capacity and monitor closely:
Full deployment after a successful soft launch
Here's a look at four key areas to monitor to gauge implementation effectiveness:
Operational Metrics:
Revenue Metrics:
Guest Experience Metrics:
Here are some of the ROI framework:
Cost Savings:
Revenue Increases:
ROI Calculation: (Total Benefits - Total Costs) / Total Costs × 100
ROI is significant among most of the hotels, and ROI cost is recovered in 6 months-12 months.
Solution: Have employees be part of the decision progress and make clear that technology will not replace their jobs Education: Comprehensive vendor training, ongoing support
Solve: Provide numerous check-in opportunities through a phased cutover period. Clearly explain the steps for those guests who want digital check-in
Solution: You need to quickly get this system up and running, so work closely with your PMS provider and choose check-in software that has a valid history of easily integrating. Technical testing and backup planning is required
Option: Start from scratch with the simplest features, add on to it later as you go. Determine ROI Projections to Convince Stakeholders of Initial Investment
Answer: Select vendors that have configurability or partner with providers who focus on your property type/market segment.
Ultimately, the hotel groups that adapt to these user trends by being contactless at the front desk will stay ahead of the competition.
Your hotel check-in software is one of the most important tech investments that you can make in your property. The correct solution will optimize operations, cut costs and open new revenue opportunities, all the while changing the face of positive guest experiences.
Sarah from our introductory story ring a bell? She added a second property just half a year after introducing check-in software. Her initial hotel provided a financial baseline for expansion, and the gains in productivity and revenue helped build on that momentum.
The secret to success is finding a software that suits your unique requirements, implementing it creatively and improving every day in accordance with comments from the guest and performance numbers.
Why let your competition get the upper hand? Apply to check-in software todayThe sooner you start evaluating your options among the various check-in softwares on the market, you can take a step in improving guest experience and increasing your revenue.
Ready to change the way your guests check-in at hotels? Learn more and schedule a personalized demo with our team at Guestara about the power of check-in software for your property today.
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